This Privacy Policy describes how Nurthralis789 LLC (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from velinad.com (the “Site”).

1. Company Information

Contact Email: support@velinad.com

1. Personal Information We Collect

We collect personal information that you voluntarily provide to us when you:

Register on our Site

Place an order

Subscribe to our newsletter

Contact customer support

This information may include:

Name

Email address

Shipping and billing address

Phone number

Payment-related information (processed securely by third-party providers)

Preferences and shopping behavior

1. Device Information

When you visit the Site, we automatically collect certain information about your device, including:

Web browser type

IP address

Time zone

Cookies installed on your device

We also collect information about:

Pages or products you view

Referral sources (search engines or websites)

Your interactions with the Site

1. How We Use Your Personal Information

We use your information to:

Process and fulfill your orders

Communicate with you

Provide order confirmations and customer support

Screen transactions for fraud and risk

Improve our website and services

Send marketing communications (only if you opt in)

1. Payment Processing (Stripe Compliance)

All payments on our Site are processed securely through trusted third-party payment providers such as Stripe.

We do not store or have access to your full payment card details

Payment data is encrypted and handled directly by the payment processor

1. Sharing Your Personal Information

We may share your Personal Information with trusted third parties, including:

Payment processors (e.g., Stripe)

Shipping and logistics providers

Analytics providers (e.g., Google Analytics)

Marketing and advertising partners

These third parties are only given the information necessary to perform their services and are required to protect your data.

We do not sell your personal information to any third parties.

We may also disclose your information if required by law or to protect our legal rights.

1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve your browsing experience

Remember your preferences

Analyze website traffic and performance

Cookies may store limited identifiers such as:

Anonymous user ID

First name (for personalization purposes)

Cookies do not store sensitive personal or payment information.

You can disable cookies through your browser settings at any time.

1. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction of your data

Request deletion of your data

Restrict or object to processing

Request data portability

Opt out of marketing communications

To exercise these rights, please contact us at:
support@velinad.com

1. Data Retention

We retain your personal information only as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes

Enforce our agreements

1. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure servers and encryption

Restricted internal access

Firewall and monitoring systems

1. Minor Users

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

Parents or guardians may contact us to review or delete their child’s information.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

Changes in legal requirements

Updates to our services

We will notify users of significant changes by posting updates on this page.

1. User Consent

By using our Site or providing your personal information, you agree to the collection and use of your information as described in this Privacy Policy.